Returns Policy
- ATP Consumables LTD, warrants where applicable all products and goods on day of supply will fall within the manufacturing tolerances, meet the manufacturing quality of finish. The company will refund or replace at its own discretion, the price paid for any products or goods, which fall short of the warranty to the price invoiced for the products or goods. ATP Consumables LTD will be unfamiliar to which use its products or goods will be subjected to, therefore any warranties given for correct use under the specification of the products or goods as to its fitness for proper use, either express or implied, whether arising by statute, custom of the trade or at common laws are excluded.
- ATP Consumables LTD will be subject to clause 1. above with products or goods manufactured by the company, will at its own discretion, replace or credit to the maximum the invoice value of the products, or goods to the purchaser in respect of any quality defects from faulty workmanship or materials.
- In respect of any claims for non-deliveries or discrepancies in weights or damage must be notified in writing within 5 working days from date of products or goods having been despatched. Any invoice over charges must be notified in writing within 5 working days also.
- Restocking of any products or goods returned will be subject to a 30% charge on the cost of the products or goods returned, in a resalable condition having been ordered by mistake or in excess of purchaser’s requirements.
- Goods and products will only be subject to a refund within a 30 day period from the purchase date, after this, no goods or products will be accepted for return or refund.
- Return Postage- Please note, ATP Consumables LTD does not cover the cost of any goods being returned and/or exchanged, except under special circumstances, which will be determined at the discretion of the company. Furthermore, the initial cost of postage will not be included in any refund issued to customers by ATP Consumables LTD.